Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door ofhas received 66 reviews, averaging 4.94 Stars:
Baltimore, MD
Product:
Baltimore, MD
Precision was amazing! I called and got a live operator on a Sunday evening. Scheduled an appointment for Monday. Rick was here on Monday within the time promised and repaired my door and oiled all the mechanisms before he left. He was finished in less than 20 minutes. Again, AMAZING!
- Lynda Dee
Baltimore, MD
Very polite. I give it 5 stars.
- Beth Jaremczuk
Baltimore, MD
James was great -- pleasant and professional.
- Jeffrey Silverman
Baltimore, MD
Wonderful experience! The technicisn, Rick, was friendly, knowledganblecqnd very helpfull. He fixed the problem very easily and then gave me maintenance advise and his cell phone number in case i had any fyrther problems! Terrific customer sevice.
- Elaine Papp
Baltimore, MD
James was very professional and did a great estimate presentation
- John Woelfel
Baltimore, MD
Thanks for sending Abraham. He was kind, professional and efficient. Happy Holidays!
- Mary N
Baltimore, MD
I received same day service. Serviceman Roderick Gurory provided excellent service. He diagnosed the source of the issue and very informative about the new products and installed same day.
- Susan Giles
Product:
Baltimore, MD
We contacted Precision after reviewing its rating on the BBB website. Our experience was top notch. The salesman was quite professional and explained everything to our satisfaction. He was also on time and called us before he arrived. We are in the process oi reviewing the different proposals we have received. Thanks.
- Michael Oidick
Baltimore, MD
Amazing wonderful service. The technician was here within the hour. He was extrem knowledgeable and fast. Great price great service! Highly recommended
- Susan
Baltimore, MD
Job well done. Tech Rick was there at the time he said he would be and was very knowledgeable and professional. Thank you for the service.
- Tim Greene
Baltimore, MD
Derrick was a consummate professional, walked us through everything and did an excellent job with our repairs! Appreciated the same day service as well.
- Abid Khan
Product:
Baltimore, MD
Rick was our service tech. I can’t say enough about his knowledge, promptness, explaining the problem, repair and genuine friendliness/ customer support. Thank you Precision for hiring such a professional!
- Jody Sinclair
Baltimore, MD
Outstanding craftsmanship
- Jesse Mixson
Jesse Mixson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
Product:
Baltimore, MD
We have used Precision for many years. They are responsive and give great customer service. We have been impressed with the technicians' experience, quick, solid work, and ability to answer questions and give good advice.
- Michael Tan
Michael Tan, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
Product:
Baltimore, MD
Techs were great. Professional attitude. Explained repair requirements, and did the job in a timely fashion. Have now used your services twice and they have been exceptional.
- Melvin Schriefer
Melvin Schriefer, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
Product:
Baltimore, MD
Arrived within the predicted time frame. The technician, Derrick, was professional, diagnosed my issue promptly and performed the services beyond my expectations. I would highly recommend this business again.
- Ernestine Scott
Ernestine Scott, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Derrick and his work.
Product:
Baltimore, MD
A storm-caused electrical mishap fried my garage door opener. This wasn't an emergency but Precision responded promptly. The cordial technician positively diagnosed the problem and promptly installed a newer, better unit. As an accomplished fumble-finger I know when I see a professional craftsman at work; and he was cheerfully patient explaining what he was doing as well as the new features of the installation. I hope not to need garage door attention for a long time but if/when the time comes, Precision will get the call.
- John Herold
John Herold, thank you for sharing your positive experience. We appreciate you choosing Precision Door Service. We are thrilled that we were able to exceed your expectations.
Product:
Baltimore, MD
Prompt, courteous service at an affordable price!
- Matthew Kimball
Matthew Kimball, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
Product:
Baltimore, MD
Derick B. was on time and very nice and professional. He did a great job fixing my garage door. He also let me know what products were available if I wanted to replace my door in the future. He was very good. Thanks again. Great job. 5 stars.
- Claude Dodson
Claude Dodson, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.
Product:
Baltimore, MD
Service technician was courteous and professional. He called ahead of time to tell me he when he was leaving his current call and then arrived when he said he would. The garage door mechanism was rebuilt and works better than ever. The service was more expensive than I anticipated, but he did the work on a Saturday for which I was grateful.
- James Peterson
James Peterson, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
Product:
Baltimore, MD
Rick had figured out what was wrong with my garage door in fewer than five minutes, and did his best to NOT SELL ME STUFF! He was trying to save me money! Rick was professional, proficient, and personable and fixed my #%&*ing garage in about forty minutes! It almost makes me wish I had another garage door for Precision to fix! I am so grateful!
- Holly tominack Joe bienvenu
Holly T, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
Product:
Baltimore, MD
Rick was very knowledgeable and fixed my problem in 10 minutes and told me what happened. Great service. thanks
- Mark Dreyfuss
Mark Dreyfuss, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
Product:
Baltimore, MD
I randomly pick you from Google listings. I received a call within minutes of my inquiry. Staff have been good so far. I have not finalised a purchase of a new garage door. Waiting for a final estimate.
- James Anzalone
James Anzalone, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.
Product:
Baltimore, MD
Your technician, Rick, provided excellent service today in repairing my garage door. He was professional, informative, and highly effective. He quickly assessed the state of my garage door upon arrival, honestly and accurately informed me of my options regarding the doors condition and the repairs needed, and worked skillfully to execute a tip top repair job. Thankfully, Rick was able to salvage our garage door, in spite of the condition in which he found it, replaced the parts which needed repair, and got our garage door back in good working order. It is refreshing to know that you can still call a company today and get honest and effective service. Rick is an asset to your company, and with professionals like him in your employ, I will always look to Precision for our garage door needs.
- Bryan Wassenius
Bryan Wassenius, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
Product:
Baltimore, MD
I found the entire experience with Precision Garage to be excellent. I initially contacted them because they have an A+ BBB rating, something that's important to me. They have 24/7 phone service for scheduling, they were able to schedule the repair for the next day, the tech showed up during the designated time frame (and earlier than expected) and the work was done quickly and efficiently. I would definitely use Precision again if I have additional garage door service needs.
- Susan Katz
Susan Katz, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
Product:
Baltimore, MD
I am happy to give 5 stars for the work done today. The technician Rick arrived within the agreed time slot and after explaining the options and giving the estimate for each possibility, he did the repair. From my experience today, I have no doubt the work was done by a highly skilled technician. Thank you.
- Soren Bentzen
Inge Bentzen, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Rick and his work.
Product:
Baltimore, MD
I have used Precision for work at two homes now. They have been extremely responsive and professional, working to fix the problem as rapidly and at a fair price. The staff is friendly and treats the customer like family. Special thanks to Rick who took extra time to explain the work completed and potential future problems.
- Peter Espenshade
Peter Espenshade, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.
Product:
Baltimore, MD
Rick was all of the above....very knowledgeable and helpful!
- N Ruth
N Ruth, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Rick.
Product:
Baltimore, MD
Brian was great. He fixed our remote sensor in minutes.
- Oliver Laeyendecker
Oliver Laeyendecker, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Brian.
Product:
Rick is terrific! He arrived 10 minutes after I called him. He has done a fantastic job. I was thinking to change everything, including the door and the motor/opener. He was so honest and told me that the door and motor still have some life. He also taught me why I cannot open the garage door manually after the spring is broken. Rick is amazing! Great quality of work! I highly recommend Rick and Precision.
- Max Guo