Read what people are saying
about Precision Garage Door in:

Indianapolis, IN

Precision Garage Door of
has received 1100 reviews, averaging 4.97 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the service and the knowledge of this tech. I am very happy that I can now get the door open and closed without worrying about the rollers going off track.

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A Response from: The Precision Team

Marcia Wood, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris did a great good today!

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A Response from: The Precision Team

Amanda Bright, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Chris and his work.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Josh, was our installer. We purchased doors for a three car garage. Josh, arrived on time and finished when he said the installation would be complete. He even moved my car and put it in place, walking is difficult sometime. I'm so glad I chose Precision Garage Doors. From start to finish they were courteous and professional. Thanks, Precision Doors for a great customer experience. I posted a review on Google because great service should be recognized.

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A Response from: The Precision Team

Miah Black, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Vladimir was very helpful, polite and efficient. Thanks!

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A Response from: The Precision Team

Mary Lapointe, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Vladimir.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The guy that installed my garage door was awesome! ???? Thank you Justin

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A Response from: The Precision Team

Wanda Toliver, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Justin.

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The installers were prompt and efficient. The explained everything to me and answered my questions. I was disappointed that the two center window grills were accidentally left off the truck. Hopefully they will be installed soon.

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A Response from: The Precision Team

Corrine Hull, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nick was amazing!! Extremely professional!! Highly recommend Nick and Precision.

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A Response from: The Precision Team

Robert Black, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Nick.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Vlad was about 1-1.5 hours late for the appointment. I was provided with a 10 minute notice that he would arrive. I understand some jobs take longer than others, but if that is anticipated, the customer should be notified well head of time. It's not the customer's fault that a company says they will be there at a particular time, and discounts should be considered for late appointments. Vlad did an okay job with the installation. The garage door opener functions and is much quieter. I spent approximately 30 minutes cleaning up the mess he left, as he had cable strippings, tape, and a few odds and ends items that he left on my garage floor. The garage door now has a couple other issues though, and I'll go into those below. Once installation was complete, the garage door shook/stuttered on the way up, and made a very specific contact noise on the way down. I asked him why and he claimed it was damage to the door and the spring. He did a 'spring' test to show me the spring was weak. I told him I wasn't interested in the garage door or spring at that time, because it was a huge investment and I wanted to do my own research. However, he proactively drew up quotes for them. Vlad claimed it didn't do it before, because the previous system was chain, and this was a belt driven system. However, after performing my own maintenance, I got the door to stop shaking. I had noticed some of the bolts were not secured properly, especially those holding the wheels. Additionally, the track on the left side was uneven, causing the wheels to slightly catch when transitioning from one piece of track to the other. I believe this fixed the issue when I aligned it with a pair of channel locks. I ended up replacing the wheels afterwards with Nylon wheels. This didn't make a huge difference really, but my wheels were pretty worn, so I decided it was time to replace them, and its an easy DIY upgrade for better performance. So the door shuttering no longer occurs, but the contact to the header is still occurring. It seems to be slightly hitting the header, but I need to have more time to sit down and take a closer look. My only thought to how this could happen is if the door was moved/adjusted, maybe due to the new garage door opener. This is another thing my door did not do previously, and I suspect I'll figure out what's causing that soon. Additionally, I performed my own spring/balance test on my garage door after Vlad left. It turns out, my spring tested out fine. I cross referenced several websites to see how to properly test for spring/balance (including DIY sites, a well as professional garage door service sites), and my spring tested, and balanced on its own. Please note that I'm not saying my spring isn't weaker than it was brand new, but I am saying that the spring is still performing well enough to not need replacement. Morally, ethically, I should not of been told that I needed a new spring, I should of been told that while my system is currently working, my spring is getting older and I should consider a new one in the next few years. Also, due to some slight damage on the door, I was told that I should simply get an entirely new door, which was surprising at the time. There is a small dent in my garage door, but honestly nothing that big. While I'm not disregarding the fact that my garage door had some slight damage (It's 20 years old), and the spring may not be as good as new, I am disappointed in the sales tactics here. I don't mind the recommendations ultimately, but they shouldn't be sold as necessary items to do ASAP. I especially don't like that new problems that were occurring was pointed to hardware, when in fact, it wasn't. The installation caused these small issues to occur. I understand that Precision may have obligations to point these types of things out as well, per safety concerns, which is fine, but pragmatism should also be applied here. If it didn't happen before, and it happened post-installation, what's the most likely cause of the problem? I'm guessing there is the potential pressure Precision employees may face on sales tactics. In summary, lack of cleanliness, arriving late, and not properly identifying the cause of new problems that appeared post installation are the reason for a 3-star review. It's really a 2.5, but figured I'd round up, since Vlad was pretty friendly and did work quickly once he was here.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Precision technician provided knowledgable service in replacing our garage door opener. Mike was courteous and provided the best service I could imagine. Be assured that you have some of the finest employees around. Russ Nieman

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A Response from: The Precision Team

Russell Nieman, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the service.

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A Response from: The Precision Team

Jodi Stahlings, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

exelent and reliable service, came at the stated time, were very attentive to detail, gave me options, and no preasure sales,

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A Response from: The Precision Team

Larry Jones, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Super quick and easy. Would definitely do business with Precision Garage again.

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A Response from: The Precision Team

Erik Snider, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Really appreciate the professional demeanor of James, the technician who installed new torsion spring and bearings. He explained everything in terms that were understandable and made sure I understood my options. Very pleased with Precision Garage Door. Prompt, curteous service! Highly recommend.

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A Response from: The Precision Team

Brenda Barnhill, we are thrilled to know you are a satisfied Precision Door Service customer. Thank you for the feedback, and the positive comments regarding James.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very friendly and helpful. Work was quick but right. I will recommend your company to others.

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A Response from: The Precision Team

Theresa Payton, thank you for the review, and we appreciate the recommendation!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I responded to Reach Roller Deal for $99.

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A Response from: The Precision Team

Richard Boram, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Showed up right on time and completed the work (new garage door opener installation) quickly. Took time to explain everything to me and left my garage spotless. Great service. Would highly recommend!

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A Response from: The Precision Team

Steve Elliott, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Competitor spoke highly of your organization...suggested you would be the most expensive...your quote was actually the lowest...not by very much but it seemed logical to buy from one of the best for the lowest price.

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A Response from: The Precision Team

Ken Boyce, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A job well done, excellent work, due to your years of professional service.

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A Response from: The Precision Team

Peter J. Blackmon, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision because they were listed as handling Liftmaster equipment and were located close to my home. I liked that they sent an email after I made my appointment telling me which technician would be coming along with his picture. The technician was on time and very knowledgeable. If there was any negative to the service it would be the high price charged for the parts.

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A Response from: The Precision Team

Jack Plunkitt, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Everything was great from the initial phone call to the installation. Everyone was professional and efficient!

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A Response from: The Precision Team

Debbie Waters, thank you for sharing your positive experience. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We're thrilled with our new door. Our installers, Justin and Brian did a superb job and were very courteous. They explained what they did and what to expect very thoroughly. So glad we chose Precision Door- excellent from the first phone contact through completion.

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A Response from: The Precision Team

Rebecca Adams, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Nick Zatkoff was excellent- friendly, knowledgeable, informative. 31 year old garage door and 14 year old opener both needed quit a bit of work. When the work was done everything worked great! I was surprised at how quiet the door operation was once the work was complete. Thanks!

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A Response from: The Precision Team

Eric Lindsay, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Nick and his work.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very professional & discussed potential future problems. Was not pushy at all. Senior Citizen discount was apprecuated. No hesitation to use this company again if/when needed.

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A Response from: The Precision Team

Jane Franzmann, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I just wanted to first thank my technician for his hard work! It was a pleasure to have him explain and walk me through all the things being worked on! I appreciated the entire process..

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A Response from: The Precision Team

Josh Morales, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My new garage door was installed today by the best person. He did a very good professional job. He was very courteous and pleasant. My door looks very good. He explained about the door and cleaned up before he left. I am very satisfied. Thank you. I am very pleased with the service of the installation of my new door. I am well pleased with my new door. Thank you. Carol Ann. McClintic

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A Response from: The Precision Team

Carol Mcclintic, thank you for choosing Precision Door Service, and taking the time to share feedback on your experience.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Definitely five star service. Rep was patient as I don't understand garage door lingo. I will recommend you to others.

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A Response from: The Precision Team

Ava Koch, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once I scheduled through Angie's List, they called and scheduled very quickly. The technician (Vladamir) sent a text and was here timely. My garage door sounded like it was going to rattle off of the rails, and this service made it sound like a brand new door. He pointed out a service I likely will need, but was not pushy in any way. I highly recommend.

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A Response from: The Precision Team

Gary Beasley, thank you for the review, and we appreciate the recommendation!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very informative, made my decision easy and comfortable with product.

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A Response from: The Precision Team

Janice Hodges, we are glad to hear from you. Thank you for taking the time to write a review. We are pleased to know your Precision Door Service experience was a positive one.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike is amazing Good ideas Knows what he is talking about Very professional Will be definitely purchasing from your company!

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A Response from: The Precision Team

Lisa Donato, thank you for taking the time to write a review and share your feedback. We are glad to know you are pleased with Mike.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nick did an outstanding job of diagnosing the problem and repairing it. He replaced all the old rollers, one of which was ready to break up. He also tightened bolts and lubricated the places that needed it. The garage door is really quiet now!

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A Response from: The Precision Team

Randy Keen, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Nick and his work.

Service Provided:
Garage Door Repair

Product:
Rollers

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