Read what people are saying
about Precision Garage Door in:
Lexington, KY
Precision Garage Door ofhas received 325 reviews, averaging 4.95 Stars:
Lexington, KY
Product:
Lexington, KY
I am so pleased with my new garage opener that Daren installed. He completed the installation in a timely manner and provided instructions on how to use it. He took time to program the garage door keys and was able to utilize my current key pad outside of the garage! I am very happy with the work he did.
- Dorothy Moore
Product:
Lexington, KY
Precision was the original installers of the door, We are very satisfied with the service call today, prompt, personable, courteous. Thank You
- Carla and John Hay
Lexington, KY
Love these guys. I've used them twice in the last 6-9 months. Broken spring and then help replacing some weather stripping. Always deliver on what they promise. Their techs are so knowledgeable and genuinely want you to have the best experience. When my spring broke the tech recommended some other smaller repairs on the door and an adjoining door. Those suggestions drastically improved the operation of both doors and what I was charged was so reasonable. They placed a sticker on the wall next to my switch and said "we stand behind this work, call us if anything goes wrong". Like I said, I had them come back to do some additional repairs on weather stripping, etc...the doors were showing some age. Got a super-reasonable estimate and they did a great job once again. Different tech - equally as nice and professional. Office staff are always helpful and attentive (even when I ask stupid questions). You get reasonable updates on status of your tech. Honestly, I have no gaps to call out. They've got the process down from initial bid to completion. Love these guys.
- David Hasler
Thanks David! We appreciate the feedback about your experience with us. We strive for 100% customer satisfaction for all of our customers. And remember - there are no stupid questions!
Lexington, KY
They came very quickly and my garage door is fixed and running perfectly.
- Lori Specht
Product:
Lexington, KY
Great service a couple of weeks ago for a repair at which point I decided to replace 1993 original cheap door with a new and insulated door which was installed today. I got the great service you expect to pay for and very rare these days, the tech left no evidence of even the slightest mess.
- Mark Hanks
Product:
Lexington, KY
Nice people but were only here maybe 10 minutes and it was $85.
- Susan Palmer
Susan - Thank you for taking the time to review our recent service in your garage. We aim to have fully satisfied customers and regret if the cost of our repair may have exceeded your anticipated budget. We will look to this as a teaching opportunity for our team to improve our communication with our future customers. We appreciate your business and look forward to serving you again if needed.
Lexington, KY
Honest, friendly, comprehensive service. Absolutely recommend.
- Mary Kay Robins-Kralapp
Lexington, KY
Have to say Steve did a great job repairing our garage door. Installed a strut to fix the sag in the door and all new rollers. It operates like new now and is so quiet compared to before.
- Matt Bartley
Thanks for sharing your experience with us! We appreciate it very much.
Product:
Lexington, KY
Precision was great! Our garage door spring broke at 7pm so I called and 5 minutes later, had an appointment for the next morning. Our tech, Nathan, called and was able to come out early (yay!) and he fixed it expertly. He adjusted the tension on the opener, replaced the burned out light bulb too! Above and beyond. Excellent service. Will definitely use them again. Highly recommended!
- Bridget Bellocq
We appreciate your review and recommendation! Thanks so much!
Product:
Lexington, KY
Came the same day and repaired the bracket holding the door opener motor. I thought it would be a few days til they could get to it but he was there within an hour!
- Dana Ruthers
Thanks for sharing your experience us. We do strive for same day service for all of our customers. We appreciate your review!
Lexington, KY
Great quick service. Highly recommend
- Joan Welch
Thanks for your review and recommendation!
Lexington, KY
I learned about Precision on Angie’s list. The 2 men showed up on time, had the door installed in 2 1/2 hours. They were dressed well and very mannerly. They cleaned up after themself and made sure the door worked good before they left. I would recommend them to anyone.
- Evelyn Skinner
Thanks for your review and recommendation!
Product:
Lexington, KY
My service tech Fran Desmond was awesome. He came in spotted the problem and fixed it. He gave me some helpful suggestions and was gone in timely fashion. I would definitely use Precision Garage Door Systems again!
- Sharon Keys
Great! We appreciate your review and kudos for Fran.
Lexington, KY
Precision Door Service provides exceptional customer service. From my initial call, to installation of a new unit, I was highly satisfied with my experience. They were able to offer same-day service and the tech, Will, was great at explaining my issues and presenting various options to address. I have no reservations in recommending them.
- D. Love
Excellent! Thanks so much for the feedback! We really appreciate your recommendation!
Product:
Lexington, KY
On December 3rd, I had a new garage door installed by Will Kidwell. If you check your dictionary under efficient, you will find Will Kidwell’s name. Old one taken out, new insulated one installed. This opener is very quiet. Without hesitation, I recommend Precision Door Service.
- John Winburne
Awesome! Thanks for your review and recommendation! We appreciate the kudos for your technician, Will.
Product:
Lexington, KY
Daren was on time and even called when he was on his way. I appreciate the fact that he was professional and did a great job. Precision will be my garage door company from now on!
- Brenda King
Excellent! Thanks for your review and your business! We appreciate both very much!
Lexington, KY
I should have called Precision the first time. Darren and Will were great! I had my door repaired recently by another company, and to say it wasn't correct is an understatement! Darren and Will came out, diagnosed the issue, fixed the door, and made sure it was in safe working order before leaving. I've been needing a new door for a while now (current one is wooden and not in good shape), so they helped me order a new door. I would definitely recommend them!
- Jessica Vaccaro
Thanks for sharing your experience with our technicians. We appreciate the kudos and your recommendation!
Product:
Lexington, KY
Trained technicians,procedures to alleviate worries about crime, and the years in the business are three things I looked for when I visited your website. I was favorably impressed. Will, the technician, assessed the problem, provided the necessary service, and advised me of future remedies to my old-but-serviceable garage door. Satisfied customer.
- Cathy Moore
Great! Thanks for your review. Our garage door technicians work hard to meet the needs of our customers. We are glad Will was able to come out and provide great service.
Lexington, KY
Fran went above and beyond to repair the springs and install a new garage door opener. Friendly, professional, knowledgeable, and excellent communication.
- Catalina Ionel
Product:
Lexington, KY
Precision had done a couple repairs for us in the past. So when we were in search of a new door and opener, we contacted Steve again. Precision had the best and longest warranty and helped us pick out a door that was a better value than competitors. Most importantly, Steve was the only person who identified a structural flaw and helped us secure additional vendors. He even waited patiently until our insurance company finally settled our claim for repairs.
- Mike & Paula W.
Product:
Lexington, KY
Great work, Nathan the tech was very knowledgeable and professional. Work was completed on time and on budget. Their use of text notification was on point. I also knew the tech who would perform the work because they sent a photo. That is a nice security offering. Replaced springs, rollers, and openers with WiFi enabled devices. I recommend highly.
- Mike Witty
Thanks Mike - we really appreciate your positive feedback and your recommendation!
Product:
Lexington, KY
Fran diagnosed the garage door problem and went right to work, replacing a roller and slightly realigning the track. The garage door is now much less noisy. Great professional job by Fran who is also a very pleasant guy!
- Ronald Whitley
Lexington, KY
(5+++) The team working on my job are very knowledge and professional; not only find the best solution of my problem, but also find the most safety way for the operation. I am very happy for the service Jasen Su
- Jasen Su
Product:
Lexington, KY
Nathan Guest was awesome! He responded to my emergency very quickly on a Sunday. Got the springs fixed really. A week later he replaced the whole door! Did a very nice job! Thanks
- Scott Barnes
Product:
Lexington, KY
I just want to say this company is absolutely wonderful and do exactly what they were supposed to do with no problem and not an overcharge so I would certainly recommend them to anybody and if I ever need anything else on the Garage door I will certainly call them I can tell you that
- William Borden
Product:
Lexington, KY
The crisis of my garage door completely breaking on Saturday turned out to be easier to remedy than I expected. I googled garage door repair shops and found that PRECISION could help me on the weekend. Nathan came in 2 hours and lifted the (HEAVY) broken door so I could get my car out. Such a nice service man! Then he returned at noon on Monday and installed my new door. Crisis averted! I will continue to use this company for my garage door needs.
- Mary Ware
Product:
Lexington, KY
Responsible professionals answered my calls and gave me a free quote to decide what needs to done. The person came to install the door is very good.
- Srikrishnan Senthil
Product:
Lexington, KY
has been the best transaction Ive experienced in along time in both response time and ease of purchase and installation
- Kathy Romanos
Product:
Lexington, KY
I know I can always count on Precision for quick service, and a job well done. I had a broken spring, so my garage door would not shut. They talked me through how to manually shut the door, which involved pulling on a lever to release an attachment. Then, they arrived promptly to replace the spring. A couple days later, I had another little problem. Once, again, they came right away to fix it, and didn't charge me any extra. Great products, great service.
- Kim Zander
Product:
Excellent service, dependable and friendly. Perfectionist in details. Highly recommend.
- Julia Martin