Read what people are saying
about Precision Garage Door in:

Cincinnati, OH

Precision Garage Door of
has received 359 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did an awesome job! He exchange our equipment seamlessly and on a timely manner.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Would have preferred a receipt for services.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent did an awesome job. He explained and showed me everything that needed to be addressed. His professionalism was outstanding! I will gladly recommend him. Thanks for a job well done!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was great!!!!!!! Friendly, fast service and quality product!!!!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

First time ever needing anything done on a garage door and thru recommendations I called Precision. It was the right move!!! Brett Sackenheim was prompt, polite and best of all honest. He didnt try to upsell me anything and i even told him how i appreciated his honesty. It was quite refreshing and i will always use Precision and recommend same.

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent Stringfellow was fantastic! He was very professional. Brent made the entire experience really easy. Thanks so much again Brent.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came at time, and was very respectful

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door needed a new spring. Precision representative attempted to sell more than required. Decided to get a second opinion and made a wise choice. Door was repaired by a competitor at a fraction of the exorbitant cost that Precision was peddling. Be careful with them!

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A Response from: The Precision Team

Jim, We are sorry for your frustration with your experience. I do see from the record that one of the three estimates we presented for solutions on your door was for a spring replacement, along with two other options that presented preventative maintenance. We're disappointed that the level of quality we require in our parts didn't align with your budget for this project and hope you'll reach out if you ever need anything in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A+ service that used creativity to provide a practical solution. Highly recommended.

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Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brent was excellent!! I didn’t realize my garage door was the wrong size for my garage and the home inspector never caught it originally. Brent told me everything I would need in terms to my repairs and what I would need to order to fix my garage.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Initially contacted Precision due to my desire in supporting local businesses. I am also a local business owner. Jake provided initial estimate & he was the consummate professional. This was an order door as mine is an older home. The turnaround time from ordering to install was adversely affected due to the COVID-19 pandemic, however, Elaine was very diligent in keeping me apprised of the latest developments. Finally my install date arrived & Brett was as advertised. Very congenial, knew his business & proceeded to skillfully install both my new garage door & automatic door opener. I will pass along my positive experience to all with an interest in Precision Doors.

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional service and a pleasure to work with! Brent and Nathan were thorough and patiently answered all of my questions.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brett did an amazing job. He was prompt, informative and knowledgeable. He resolved all of our garage door issues. We will definitely call Precision Door and request Brett for any of our future garage door needs.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted broken spring repaired on garage door. Justin Begley inspected old, poor condition door. Reported door in too bad of condition to repair spring. Recommended new door, but due to age and condition of the garage itself I did not want to do that. I inquired if he could simply remove the old door so that I could easily removed garage contents into dumpster tomorrow, as I had previously planned. Justin cordially contacted the office and got approval to do just that! I was very pleased with his willingness to problem solve the issue with me! Justin was very friendly and professional. I would highly recommend him to provide your garage door needs! Thanks you!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an outstanding experience. Scheduling was the next day. My technician explained my options well, which included several price points. He was friendly, knowledgeable, and good at explaining what had gone wrong with my current garage door opener. I was very satisfied with everything.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

New everything. The installer Brett and everyone else we worked with were nice and professional. Everything looks great and works great. He talked with us about the features and maintenance. Only thing I wish I would of remembered was to use the online coupon promotion. Other than that we were pleased with the service and product.

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent professional perfect job Thank you Brett

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

technician Justin was prompt, courteous and helpful

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgeable and professional salesman.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brett and Jake were awesome. Super accommodating and truly wanted to make sure all my questions were answered every step of the way.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great, sturdy and quiet doors! Most importantly, we had prompt and friendly service. Jake was very knowledgeable and informative.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brett did a great job. Very personable. I was very happy with his work and him. I would rate him five stars. Joe Hardesty

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I could not be more impressed with the service, quality, and value. Will was a very knowledgeable, courteous, and skilled technician. Will repaired my garage door in a professional and timely manner.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! Fixed very quickly.

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A Response from: The Precision Team

Thanks John, glad we were able to get to quickly

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was excellent.

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A Response from: The Precision Team

Thanks Kiara, we appreciate your taking the time to leave us the feedback!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jake was great. He was on time and did a great job all while training a new tech. I'm very pleased with his work. There was a bit of a hiccup at first, but it was fixed by the next day. Highly recommended. The cost was also affordable.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I saw your name online. Called you. Your technician, Frank James, came on time. He did a great job. I was satisfied. My suggestion is that your company should incorporate and implement both senior and one time payment discounts for you to attract more customers.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job on install - looks fantastic!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service Tech's Ryan & Ronnie were most professional and helpful. Service was completed in prompt, efficient manner. Job well done.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Sorry I paid $75 for the tech to press a button... and what may have been him just being happy, came across as him laughing at me for someone unknowingly hitting the lock button... not impressed... won’t be back

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A Response from: The Precision Team

Mindy, We are sorry that you weren't happy with our service, we certainly don't want any of our customer's situations made out to be taken lightly. Rocco is a pretty jovial guy so we're sure you're correct when you said he was probably just happy the fix for your door was just unlocking the vacation lock. We agree with you that he certainly was not laughing at your situation. We've refunded your service call fee to your credit card and hope if you have any garage door issues in the future you'll let us have another shot.

Service Provided:
Garage Door Opener Repair

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