Read what people are saying
about Precision Garage Door in:
Indianapolis, IN
Precision Garage Door ofhas received 1100 reviews, averaging 4.97 Stars:
Indianapolis, IN
Indianapolis, IN
The appointment was scheduled for the same day as the service. Precision installed the door and opener several years ago and it has performed flawlessly for the last 5-6 years, just now developing an intermittent operation problem. The technician arrived on time as estimated and was friendly, professional and efficient. The particular problem we were having, "door not moving more than several inches when activated to close and reversing like there was an obstruction even though there wasn't was intermittent. The technician was unable to get the door to duplicate the problem while he was present. After examining and diagnosing the door he discovered several minor issues that could contribute to our issue. He then performed general maintenance and service on the door, realigning the door to the tracks, oiling the wheels, adjusting the tension of the springs etc. When he departed the door was operating smoother and quieter than when he arrived. I am pleased with the technician and his approach to the problem and would recommend him and Precision to anyone needing a garage door serviced.
- Mike, Indianapolis Southside
Indianapolis, IN
Kevin was great to work with, thank you!
- Valari Blaman
Product:
Indianapolis, IN
I really appreciated the professionalism of Andrew and Drew. They explained what needed to be done so I could understand. I definitely will use your company in the future. Also appreciated your quick response.
- Anne Inman
Indianapolis, IN
Great customer service. On time, great pre communication, good work and explanation. And fair price. Phone gals are very courteous. I am well pleased all around and this was my first time using Precision
- Steve Covington
Indianapolis, IN
Customer service was great. I was able to schedule same day service at a time convenient to me. The Service Tech was outstanding He was able quickly diagnose the problem and fix it. He was very professional and courteous.
- Tom Dagon
Indianapolis, IN
Had trouble with garage door not closing all the way , called Precision, they were able to fit me in the same day. Paul, the service man got the job done. He was very nice and polite even explained everything to me. Excellent service!!! When I decide to buy new door, I will be calling Precision back By the way Precision, I think Paul deserves a big raise!!!
- Donna Richards
Indianapolis, IN
5 - Outstanding Service
- John Smith
Indianapolis, IN
I was very impressed with Precision! They answered the phone right away and sent a technician within an hour. Andrew arrived promptly, was polite and efficient and had the problem fixed quickly. He explained all my options and did exactly what I needed him to do. I highly recommend this company.
- Ellen Kingston
Indianapolis, IN
Nick is very professional and a good worker.
- Steve Burton
Indianapolis, IN
anyone fortunate enough to meet Josh will be glad to learn there's an "All American" tech who knows how to repair, fix, replace a door & may be one of the kindest examples of convivial conversation in our great state! He's wholesome & knowledgeable, a career company man who is proud of his work, his company, community & his family. During a refreshing rain, he went to work & brought my refuse container in from the street to provide an extra considerate service! I am glad I could do business with Prestige (again) & wished every business in the world as genuine, authentic & true as Josh as an employee & parent.
- Colleen Brolin
Indianapolis, IN
Resolved the door issue, serviced the doors. Kevin and Drew did a great job, personable, professional and efficient.
- Mike Judge
Indianapolis, IN
Mike was awesome to work with. He came in and explained all the issues that were wrong with the torsion springs on my door. He was polite and professional. He gave me three options and after agreeing on one he started his work and was done quickly. I am extremely happy with my new springs etc. I highly recommend Mike and Precision Door!! Thank you so much Mike!!!
- Jodi Coomer
Product:
Indianapolis, IN
Ron performed his work in a very professional way. One suggestion: Inspect the area when work is completed to see if clean up is needed. When will I receive copies of the documents I signed at work's end? I give Ron an A+.
- David Best
Indianapolis, IN
He was on time and very professional. The garage door appears to be working great. He explain clearly all the options for repairing the door.
- Willie Barnett
Product:
Indianapolis, IN
Service was amazing! Installer showed me how to use everything and tested his work repeatedly. 5 stars
- Will Ludwig
Product:
Indianapolis, IN
Franks was really knowledgeable in explaining all that we need to know prior and during the repair.
- Cindy Radcliff
Product:
Indianapolis, IN
We had Precision Door Service put in a new Belt Drive Door Opener, the technician ( Mike Felton ) was very prompt and very professional, he took the extra time to explain how to use the new opener. We want to thank Precision Door and Mike Felton for a GREAT JOB!!
- Donald Rutledge
Product:
Indianapolis, IN
Ben was great! Informative, helpful, friendly and professional!
- Tim Conlin
Indianapolis, IN
He showed up was very nice and professional got my remote working & checked the opener, door, tracks etc. I will use Precision from now on definitely a 5 star rating!
- Karen Clark
Indianapolis, IN
Had Precision out to replace our garage door. Very satisfied! Initial free estimate was prompt & low pressure. Great price, high quality product. Install was scheduled within our time frame, tech was professional and informed. Install is perfect!
- A. Beckman
Product:
Indianapolis, IN
Nice company and great customer services the technician Mike he call me before coming and fix our garage door
- Max NaVARRETE
Product:
Indianapolis, IN
Andrew was so amazing!! He walked me through his process along with my options. Wonderful person to work with and I would recommend him to all the folks that need a repair!
- Kari Park
Product:
Indianapolis, IN
Tyler was very professional an on time. Answering all my questions just did a fantastic job.
- Debra Ferguson
Indianapolis, IN
Hello Precision Door services, Thank you for coming out and helping us fix the garage door. Unfortunately, we had guests over and it was an awkward time for us to look into anything hence, we relied on your professional judgement to bill us but the number you had billed us surpasses the entire garage door replacement cost. That is a huge disappointment. I will review again considering how long this spring will last us.
- Bhasker Jani
Product:
Indianapolis, IN
The young man was quite knowledgeable and courteous. He gave us options and after we picked one, he did the service in about an hour.
- Robert Jackson
Product:
Indianapolis, IN
Excellent Service, quick turnaround. Terrence Cotton did an amazing job. Job was done quickly and professionally. There was no mess left behind and he answered all questions I had. Would recommend Terrence anytime.
- Ron Bales
Product:
Indianapolis, IN
Precision Garage Door is the represent the highest standard in garage door service. Their customer service representative (Jessica), sales person (Matt), and service personnel (Justin) were all professional, courteous, and prompt from start to finish with tear out & installing two garage doors. Let me share my wife & I suprises during the process. That took less than 24 hours!!! 1st suprise- When I called on Tuesday at 2:04pm to get a quote. a Sales person was at our home in 30 minute. 2nd suprise- The sales person Matt was $600 cheaper than the other quote we received (over the phone) 3rd suprise- We were told it would be one week before the doors could be installed. 4th suprise- Wednesday morning Jessica called to ask if they could come by this morning to install the 2 garage doors. 5th suprise- after the garage doors were installed, I noticed on the security camera in the garage there needed to be an adjustment with the way the door rested on the concrete floor, because of the light coming in. Again, in less than 30 minutes another installer (Vladimir) came back & made the adjustment.... Wow!!! What service, what care, and what promptness!!! Why would I ever call anyone else. Thank you Precision Garage Door!!! LaMarr & Sheila Davis Indianapolis, Indiana
- Lamarr Davis
Product:
Indianapolis, IN
Precision came to the rescue! I talked with them in the am and someone was at my house at 4pm to complete the repair. Kevin did a great job explaining everything to me in detail, going over options, and was very professional and personable!
- April Nalley
Product:
Indianapolis, IN
Top quality product and service.
- Ken Cain
Product:
I was sure the bent rail and bracket would have to be replaced. But Ryan to the rescue. Within 10 minutes he had straightened the rail, put another screw in the bracket and the door was back in perfect operation! I have used Precision in the past and am confident I receive 5 star service every time. The response time was exceptional and on a Saturday! The same day service for a non operating garage door is the best draw for me. I also value the customer focus from Ryan, I would always ask for him. He was interested in helping me and was understanding of the worry I had not being able to secure the house with an open garage door. A company with integrity and focus on the customer!
- Paula Lanning