Read what people are saying
about Precision Garage Door in:

Lexington, KY

Precision Garage Door of
has received 325 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a excellent job in installing the new door opener. I would rate the technician No. 5.

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A Response from: The Precision Team

Thanks for your feedback - we appreciate it very much!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend Precision to anyone. Several weeks ago my old garage door wouldn’t close and even though they were very busy, Theresa called Nathan in on his day off and he came right over and made an adjustment to my opener. We decided that my garage needed a complete overhaul and today he replaced my door, opener, tracks, springs and everything else and I love it! Nathan did a fabulous job and he couldn’t have been nicer. I couldn’t be happier.

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A Response from: The Precision Team

Excellent! We are so glad you love your new garage door and opener. We appreciate your review and recommendation! Thank-you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nathan provided quality service/help in transition from an older model operator to a LiftMaster jackshaft. Service was prompt and courteous. He took time to ensure that the vehicle homelink also operated as it should. I would recommend Precision for any garage door work.

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A Response from: The Precision Team

We appreciate your review and recommendation very much! Thanks for your feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A friend recommended Precision; called on Sunday before New Year’s and received appt time of 12-2p Anthony called ahead and was there before noon. Very personable, knowledgeable and professional diagnosing the broken spring which was promptly replaced and made necessary adjustments to the door. Precision will be my go-to for any Garage door issues in the future and I will definitely recommend to others.

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A Response from: The Precision Team

Thanks for sharing your experience with us. We really appreciate your review and recommendation!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision was true to their word and were very accessible. I was able to contact them over the Christmas break. They sympathized with my issue and treated me with a sense of urgency that exceeds what I've seen with 24 hr plumbers. I was impressed. Their work was efficient and their representative was professional and helpful.

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A Response from: The Precision Team

Thanks for sharing your experience with us. We are glad we were able to help you out - thanks for the kudos.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Superb workmanship, excellent garage door, looks great - thanks again!

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A Response from: The Precision Team

We are so glad to hear this about your new garage door. Thank you for your review and your business - we appreciate it very much!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Same day response. Fixed in 30 minutes. Thx.

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A Response from: The Precision Team

Thank you for your review - we appreciate it very much!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony was prompt and pleasant and very helpful. He didn’t try to up sell me,but was responsive to my needs. I would highly recommend Precision Doors. The office staff was kind and attentive as well

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A Response from: The Precision Team

Excellent! Thank you letting us know how we did. We appreciate your recommendation!

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provided me with the easiest repair I’ve ever had done to my home. The lady who scheduled my job was extremely helpful and fit the repair into my schedule. My technician Anthony arrived exactly when expected, he was very knowledgeable and courteous. He replaced the garage door springs expertly and within an hour. I will highly recommend Precision and will call them again for my garage door needs in the future.

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A Response from: The Precision Team

Thanks for sharing your experience with us! We really appreciate your review and recommendation!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will was the representative that made the repair. He was right on time, very friendly, professional and completed the assessment and repair in under 30 minutes. Would definitely use Precision again!

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A Response from: The Precision Team

Thanks for your review - We are glad to hear that your experience with Will was a good one. We appreciate your business very much!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Without warning my 2 car garage door came to a screeching halt half way down. I called Precision expecting to be told it would be a day or two. Much to my surprise I was told a tech would be out before the end of the day, between 4 and 6 PM. Again, to my surprise, I got a call about 3:15 and was told he'd be there in 30 minutes. He quickly diagnosed the problem and got to work. A half hour later he was done. I was blown away. I will be happy to call them next time a problem arises.

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A Response from: The Precision Team

Great! Thanks for sharing your experience with us. We strive for 100% customer satisfaction with every customer. We are glad we could help you out.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician arrived within two hours after my calling. He was very professional and fixed our door quickly.

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A Response from: The Precision Team

Thanks for letting us know about Nathan's visit to your house. We are please to know it all went well.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Replaced light socket in one of garage door openers. Appointment was scheduled when needed. Repairman arrived promptly and quickly diagnosed the problem and repaired it. Very professional.

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A Response from: The Precision Team

Thanks for your feedback - we appreciate it very much. We are glad your technician, Will, was able to help you out.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted a second opinion, so I called Precision and I am really glad I did! Old door made new! Owner Steve came out gave us an est. Tech came out next day and WOW what difference. I didn't know a garage door could be so quite. These guys are great, did a really good job and we are very pleased with there performance. 55555 I would give you a 10!!! 5 is just not good enough! Thanks Precision

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A Response from: The Precision Team

Great! Thanks for the compliments! We are so glad that we were able to help you out. We really appreciate your feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician (Will) did a great job. He was very professional, and got our garage door working again in about 30 minutes. I called to set up an appointment at around 3:00pm and our garage door was fixed by 6:00 pm. That is excellent service. Thanks (will) for your hard work!

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A Response from: The Precision Team

Great! Thanks for letting us know how we did. We always appreciate positive customer feedback!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Personable young man quickly identified and rectified the problem - unlike the Overhead individual some time ago. Found you from high recommendations on the Masterson Station website.

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A Response from: The Precision Team

Excellent! We always strive for 100% customer satisfaction. Thanks for your business - we appreciate it very much!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time and completed the work quickly and professionally. Gave a complete explanation and cost estimate of repair before beginning the repair. Reviewed warranty on new parts purchased.

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A Response from: The Precision Team

Thank you for taking the time to review your experience with Anthony. We are glad to hear that it was a positive one!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We always use Precision for garage door repair. They are the best! Anthony was our technician today and he located and fixed our problem very quickly. Fast, friendly, reliable and professional service at a reasonable price. What more could you ask for?

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A Response from: The Precision Team

Thanks for the kudos! We appreciate your loyalty and your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service within 24 hours as promised. Anthony tried to fix my garage door opener but was unable to repair this old opener. Anthony was on time, friendly and helpful.

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A Response from: The Precision Team

Thanks for letting us know about your experience with Anthony. We really appreciate your feedback!

Service Provided:
Garage Door Opener Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nathan was on time. Did a great job on replacing my garage door.

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A Response from: The Precision Team

Thanks for your review. We really appreciate your feedback.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Steve and Will installed my new garage door today and it looks really great. Both guys were both professional and knowledgeable when it came to the installation. Thank you.

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A Response from: The Precision Team

Thank you! We appreciate your feedback and your business - your new garage door does look really great.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called to get a 2nd est on motor repair. Very quick with response time, which I loved. Was not able to fix problem at time but gave me options including installation fee for private purchase .

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A Response from: The Precision Team

Thanks for your review - We appreciate the opportunity to help you out.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision are the people to call! My garage door fell completely off in the middle of the night. I called them and they were prompt to return my call and set up my service. William came out and worked an absolute miracle! I can hardly hear my door open or close. Thank you William for the excellent service, patience and wonderful personality. You have made my husband and I happy people! Definitely a 5 star company.

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A Response from: The Precision Team

We are so glad that William was able to help you all out! Thanks for sharing about your experience with us.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt service professionally and courteously performed. I noticed that the door operated more smoothly after springs were replaced, so apparently the tech greased the link mechanism for me without any fanfare. Much appreciated!

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A Response from: The Precision Team

We are glad to hear that your garage door is operating more smoothly. Thanks for your feedback - we appreciate it very much!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciated the prompt service and how quickly my garage door was bad in operation.

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A Response from: The Precision Team

Thanks! We are glad to help you out.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent response and service from Nathan. Professional and friendly. Explained my options before my final decision. Daughter-in-Law recommended Precision to me. Very satisfied.

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A Response from: The Precision Team

Thanks for your feedback. We always appreciate recommendations from other customers.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician called before and when he came to house, which was nice. The only reason I took off some stars was due to his talking down about our current garage door. Statements like calling the current garage door a piece of crap and it doesn't have this or that, you need a whole new door. It really turned me off. There are suggestions and then there are derogatory comments. I felt that was unprofessional and I do not want to call back.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars

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A Response from: The Precision Team

Thank you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nathan was the service person who installed my new garage door opener within less than a hour after my initial call . I appreciated the professionalism of the office person and also the fast service of Nathan . A five star rating!

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A Response from: The Precision Team

Thanks for letting us know how we did - we appreciate your review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I randomly picked you from internet because u mentioned repairs more than replacement. Finally my door is fixed!! Thank you!! I have been trying to get people to fix it for several years and noone would or could. You guys had it done in under an hour!!

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A Response from: The Precision Team

I am so glad you found us! Thanks for letting us know about your experience with us. We really appreciate it!

Service Provided:
Garage Door Repair

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