Read what people are saying
about Precision Garage Door in:

Cincinnati, OH

Precision Garage Door of
has received 359 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you very much for getting this work completed this evening. Very friendly and professional service.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service person was very professional and work was proformed quickly and well done. I would recommend your company to my friends.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will recommend your company! Please send me business cards to pass out. Robert did a great job. THANKS!

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was great

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is a great company. I received a call immediately to have someone come out same day. The technician David Lenhardt had great customer service skills. He called to let me know he was on his way. He got here exactly when he said he would! He was genuinely concerned with the safety of my garage and explained everything to me thoroughly. Thank you!

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David did a great job of explaining what repairs were needed and the various options to choose from. He conducted himself in a very professional and personable manner. The work was completed efficiently and effectively.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks for a great job!! And wonderful and very customer-oriented service Tech.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Luke was very polite, kind, professional and caring.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Brian Payne was efficient friendly and knowledgeable in providing quote for repair and replacement of our garage door and motor

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, on time, in and out before noon to replace the door and the opener. David explained how everything worked simply, took all the old stuff so I didn’t have to worry about getting rid of it.

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience with our Precision Overhead Door technician, Robert! From the service scheduling all the way through to same day repair all aspects of the job were handled as advertised. Technician was personable, reliable, and knowledgeable about the product he was installing and repairing. Overall wonderful experience.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am happy with the services provided to me by Precision. Jake was friendly, timely, and professional. He explained thoroughly what was broken and what needed to be repaired. I hope I don’t need to see him for a while but I would work with Precision again and I’d highly recommend them to my friends.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was knowledgeable, friendly and efficient. Highly recommend

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yep… I’m not happy I was told 3 xs that my garage door would be fully functional after service. It worked the 1st day with a glitch of 3/4 down then up again. It did that all week then it was 1/10 the way down and no closure at all automatically. I called and Jake came out. He was nice. He told me that a new lift would fix it. Another 6-700 dollar fix! Im not happy and I will never recommend this company!

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A Response from: The Precision Team

We are very sorry your experience with Precision was not what you expected, Nancy. Our service technicians are trained to perform a complete 25-Point Safety Inspection before any repairs. The technicians then offer their best recommendation based on safety, cost effectiveness, and value to each individual customer. When we first arrived to service your garage door system, we noted that in addition to the problems the door itself was having, your operator was over twenty years old. Unfortunately, openers do not last as long as most homeowners would like, certainly after struggling to operate with parts of the garage door itself failing. We advised the best option would be to address the parts failing on the door, and potentially replace the operator with a new unit that would also be covered under our warranty, to guarantee its reliability. We are sorry the repair was not enough to keep the opener working for an extended period of time and understand your frustration. Please contact our office if you have concerns or questions about your quote.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The rep was super professional and friendly !

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Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service!

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Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nice and knowledgeable about the job he did an informed me what I needed to do on service the door

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your Tech Robert was amazing!!! Answered any and all my questions, was on time and did a great job for us! Thanks Robert!!!!

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Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Will showed up on time and gave me 3 options to fix our garage door, and I picked 1 and he repaired and went above and beyond to make sure everything was in line and working. I can't give Will enough praise and appreciation that he really deserves. The kindness and most respectful person I have had the pleasure of doing business with. I will only call precision out to repair or replace my garage door in the future, and will personally request Will to be the person to come out and do it. For the work he did and replacement of cables and brackets to fix door, he went way past satisfactory, he went beyond that. I was extremely happy for what he did and the respect was above and beyond. I THANK YOU Will for what you did at my house and for being the person you are. Your welcome at our home anytime. Thank you.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had my broken spring and the spring on the second door replaced today. I called this morning and had two repair men here this afternoon. The service was great, they explained everything they were going to do. All the parts that were needed were on the truck so I didn't have to wait. They ended up replacing the garage door opener also. They cleaned up the mess, programed the garage door opener in both of my cars all in about 2 hours. I couldn't have asked for better service and would recommend Precision Garage Door to anyone needing garage door work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have never used this company before but am glad I did. I requested Brian Payne as my service technician after reading so many positive, great reviews from previous customers. They were correct!! Brian called the morning of appointment leaving a message that he would call about 30 minutes before arriving at my home. He did indeed call again and was prompt in arrival. Brian was professional yet friendly in offering 3 options for repairing my garage door. He was honest in what he felt was best for the repairs needed yet non pressuring and was happy to explain the details, cost and benefits of each option. I choose to replace my nearly 30 year old garage door opener as well as the rollers, cables and springs on the existing door. Brian took his time to answer my questions and step me through the process of programming the new equipment. He also checked the other garage door and assured me it is in good working order. Thank you Brian Payne for your expertise!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the Technician Will Izera he was very helpful in explaining the problem with my door. He offered three options for service and explained each choice in detail. I chose the long term solution and can say I will recommend him for any future service calls if necessary. Thanks Jack Herbert

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Got there early and was done in an hour!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian was very good! His communication and professionalism was on point. Thanks Brian for your help!

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

excellent experience

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David did a great job. He arrived promptly, checked everything and explained our options. Excellent service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David was very professional and gave plenty of options and recommendations. Helped connect devices and vehicles before leaving. Will definitely let surrounding neighbors know who to go to for any support or service. Thanks!!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgeable and friendly

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on Monday and Brian came out on Wednesday to give me an estimate. He completed everything, including the work in less than 2 hours. He replaced the spring, rollers, drums, cables, bearings and oiled all the other hinges etc. He took time to explain how to check the door, how to maintain it and what he had done. I was very impressed with his professionalism, knowledge, and his friendly demeanor. If i could give more than 5 stars I would.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian did a very professional job. He did a thorough inspection and completed the job in a timely manner. Very friendly and knowledgeable, will recommend him and the company he represents to anybody and everybody needing their services.

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Service Provided:
Garage Door Repair

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