Read what people are saying
about Precision Garage Door in:
Las Vegas, NV
Precision Garage Door ofhas received 1016 reviews, averaging 4.83 Stars:
Las Vegas, NV
Product:
Las Vegas, NV
Don't use this company. I called for estimate from Tanner at Precision Garage Door, gave him the info twice:standard two door garage with one broken spring. Tanner told me TWICE that they would be replacing BOTH springs on that door for $339. I said let's do it. Recieved a text right away of who was coming to do the work and a follow up call that the technician would be tgere sooner than later"Great"! Technician Collin does the bait and switch...told me I was Quoted for a single car garage, not a two car garage. I said "nope, I clarified with who I spoke to during the initial call: 2 car garage, two springs $339" I didn't even ask what the new price was. Just told him to leave. Then Collin tells me tgere is a service call fee for him showing up! I said " nope" have a nice day to which he said the office will be calling to settle up. I told him that I would welcome that so we could have a conversation about the company's business practices. Funny thing, no follow up call.
- Michael Crowder
Las Vegas, NV
very professional and I give Sean Smith a 5 star rating good worker
- John Taube
Las Vegas, NV
Quick response, quick repair. Colin was knowledgeable, professional and extremely pleasant and worked with us to get garage door springs fixed within 2 hours of our call.
- Mike Nawrot
Product:
Las Vegas, NV
I had a problem with my garage door and called Precision and their response time was excellent and they showed up within two hours. Their employees Chris and AJ both were very knowledgeable and answered any questions I had. It was a breath of fresh air to have a company work on your home and do it right. Being a contractors daughter I can say they definitely do quality work and do not cut corners. I would recommend them and definitely use them again. If you want the job done right definitely use them. Pricing is fair and they do quality work . .
- Brenda C
Product:
Las Vegas, NV
You were prompt in providing an estimate and returned in 2days to install our new garage door and opener. We are very pleased the product and with Josh and River.
- Michael And Carol Miller
Product:
Las Vegas, NV
Charles is an excellent, courteous and knowledgeable employee and deserves to be recognized accordingly. OUTSTANDING
- Brendon Manzon
Product:
Las Vegas, NV
Charles was extremely polite and thorough. I appreciated the time that he took to clearly articulate what work was needed. The work was professional and completed in a timely manner. I have total confidence in his workmanship and recommendations. I will certainly be requesting Charles for the next service. Our garage doors are operating like new!
- Sylvia Beller
Product:
Las Vegas, NV
Kason was so personable friendly, knowledgeable,yes I would recommend them to everyone,they meet my expectations 100%, the person in training sorry forget his name, was friendly and personable,
- Sheila // Helen Gordon
Las Vegas, NV
The over all experience was very good. The technician arrived on time and completed the job quickly.
- Claudia Shepheard
Las Vegas, NV
As always, Precision Garage came through for us. Got same day service. Collin, the serviceman, was professional and helpful. Can't go wrong!
- Deloris Toft
Las Vegas, NV
I have been living in Vegas for 19 years. I needed a new garage door and I can honestly say that Precision is definitely a 5 star company! I got an appointment on the same day I called and their salesman/installer was top notch. The job was done the next day by Charles, and to perfection. No mess and no stress! Thank you for being the most reputable company I have encountered in Vegas!
- Risa Zucker
Product:
Las Vegas, NV
Barry Bradley comment for Precision Garage Door. Tech Colin Gongalez arrived promptly to give estimate to repair garage door damage. Speaking with him gave me expert professional knowledge and recommend what was needed for repairs to resolve the damage. Courteous friendly technician and a professional demeanor. I believe he was generally concerned about my issue to fix my damage garage door. Saw your advertisement and was confident you could fix my issue. My opinion was quoted above what I believe was a reasonable price.
- Barry Bradley
Las Vegas, NV
5 Stars for Precision Overhead Door of Las Vegas! 5 Stars for their technician Sean Smith, He was on time ,courteous and professional. Will recommend them to friends and family.
- Tom Cauthen
Product:
Las Vegas, NV
We have used this company several times for our garage door. Technicians are always professional and customer service is outstanding!
- Kenneth/Katrena King
Thank you for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our service. Please keep Precision Door Service in mind for any of your future needs!
Product:
Las Vegas, NV
Fast service, and Quality technician (JD). Turned out the door required a tune-up. Honest up-front pricing. Thanks.
- Gregory Davis
Teresha Thames, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with JD and his work. Thank you for your business and please keep us in mind for any of your future needs.
Las Vegas, NV
This was absolutely spectacular, and that would be an understatement. I called at 8:30pm on Labor Day thinking this would take a week or so to set up. Someone answered. 2 very professional service technicians came out and installed the garage door opener the next day at noon. Initial phone contact to installation was less than 24 hours. AMAZING. You could write the book for the entire industry on how to handle customer service.... fantastic experience. Thank You.
- Spiro PAPPAS
Product:
Las Vegas, NV
I was very pleased your tech could come in the morning of our call. He was very nice and explained all the safety features again for me. It is a pleasure to do business with your company. I will give you 5 stars plus!
- Steve Tobik
Steve Tobik - Thank you for your kind words and the review of your experience. We really appreciate your business! Please keep Precision Door Service in mind for any of your future needs!
Las Vegas, NV
after having replaced the garage door opener and wheels the squeaking noise still there but wasn't fixed. Called back few weeks later request to recheck the door and the squeaking sound. Impressive had some one there same day but another service call fee had to be paid. wasn't covered under the warranty. Tried speak with lady at the office to have funds returned thinking should have been covered 1st time with the cost to replace. She was so rude and condescending had to stop the conversation and hang up. Regret using this company, now.
- Kristen Jensen
Las Vegas, NV
Great service and the installer was very nice and professional. I like the fact that they have a triple rating with the BBB.
- Cheryl Porter
Product:
Las Vegas, NV
Was extremely pleased with the work on my garage door. Very pleasant and on time. Were able to come within a few hours.Would highly recommend for any garage door repair.
- D O
Product:
Las Vegas, NV
Very Satisfied
- Sheldon Berman
Las Vegas, NV
Very friendly, knowledgeable and take the time to explain everything to you in detail. Called to say they were running early, to make sure it was ok !! Fantastic customer service !!
- Tonya Morris
Product:
Las Vegas, NV
My remote was opening my neighbors garage. TJ, my technician, was here within 10 minutes of my call. Very friendly and knowledgeable. Reset our openers, checked our door opener to see if there was any issues we needed to address and we were not charged for this service. If/when I ever have issues in the future with my garage door opener or am in need of a replacement, I will be calling Precision. Very satisfied.
- Debbie Stokes
Las Vegas, NV
Excellent job. Crew arrived when they said they would. Appointment times begin at 6 a.m. Courteous and did not try and add something I did not need.
- Carl Britt
Las Vegas, NV
We have used Precision Garage Door, when ever we had problems with our door , they come on time and always find the problem
- Thomas Jefferson
Las Vegas, NV
Great people ,, very helpful with
- Jesse Kozel
Product:
Las Vegas, NV
We have used multiple garage repair companies for our rentals in the past. This repair was for our home (opener replacement) Austin did a remarkable job. He has customer skills along with a professional attitude. We would recommend calling Precision Garage Door.
- Scott Turner
Product:
Las Vegas, NV
Will was right on time and completed the work within an hour. Great job Precision! We will definitely use you again!
- Eric Griffiths
Product:
Las Vegas, NV
I have used Precision for many years to replace and service garage doors, motors and parts at all four of my properties. The Precision technicians are always courteous, arrive when they say they will, professional and provide exemplary service. They take good care of their customers and that's what keeps me loyal and coming back to their company and technicians for all my garage door needs. Mike Fresina serviced my account this most recent time. He is very personable, works hard to please and demonstrates exceptional technical skills.
- Roy
Product:
Opener was not operating correctly -- door opened (with much racket) but would not close without holding the button switch in the garage. Door was older and was hoping for updated parts and adjustments. Sean came an hour after I called to set up an appointment. He diagnosed the problems, replaced all the springs and rollers and other necessary parts, and made the needed adjustments. He couldn't have been nicer. An hour and a half later, door and opener now work as they should. Excellent. Spent more than I wanted, but wasn't sold anything I didn't need. What price good service and good materials? Priceless. Value tbd. determined over time.
- Tom Lambert