Read what people are saying
about Precision Garage Door in:
Ocean Springs, MS
Precision Garage Door ofhas received 91 reviews, averaging 4.88 Stars:
Ocean Springs, MS
Ocean Springs, MS
Technician was on-time (tried to arrive early but we were unavailable). He did the work in a timely manner and gave us some options and recommendations. He even offered us a tip on how to increase the life of our equipment through some simple and inexpensive regualr maintenance we can perform ourselves. We paid in cash, and accidentally overpaid by $100. The technician returned the overpayment promptly. It was nice to see a company with technicians with honesty, integrity and professionalism. I highly recommend the good people at Precision!
- Chris Morgan
Product:
Ocean Springs, MS
Both Matthew and Lawrence were very professional, polite and helpful! It was a pleasure doing business with you.
- Karen McAndrews
Product:
Ocean Springs, MS
The servicemen came promptly and fixed the problem efficiently. They were very pleasant.
- Karen Mullen
Ocean Springs, MS
Next day service was the first reason your company was chosen. Service tech Donald "Blake" Turberville arrived within the time quoted us, quickly diagnosed the problem and gave us the three options we could choose with price quotes and warranty. Once we made the decision he immediately began the work and completed the job within the time he said that it would probably take to fix the problem. One very important factor is that he had all the parts needed with him to complete the job. Donald was very friendly and professional.
- Ronnie Roth
Ocean Springs, MS
My technician Antonio Gilchrist was extremely professional in handling my repair. I also like how Precision was transparent in what they were going to do and sent me a written quote before the work was started for me to approve. They had to come to my house twice for repairs. They gave me a texted appointment reminder with a two hour window and also texted me when they were on their way. Got to the house right on time. Technician was very polite and friendly.
- Richard Kostal
Product:
Ocean Springs, MS
Your technicians was very efficient and knowledgeable about their job. I was well pleased.
- Barbara Wade
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Ocean Springs, MS
Yes! Would recommend this company the service guy was very knowledgeable of the problem he give me advice on with I need he was finished in a timely matter.
- Rene Peterson
Product:
Ocean Springs, MS
Richard showed up the same day of the request and fixed our issue promptly. He was very knowable and gave excellent customer service.
- John-Mark Yawn
Ocean Springs, MS
Fast response Tech very knowledgeable and helpful
- Jimmy Lamas
Ocean Springs, MS
Said what they were going to do, and did it!!!
- Tim Shivers
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Ocean Springs, MS
Quick response to my request for an estimate, very courteous technician who was very respectful and helpful.
- Paul Gibson
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Ocean Springs, MS
Quick response and professional service. Chris (the technician) is a super nice guy, easy to talk to, and did great work. I'll recommend Precision Door to anyone! Very pleased.
- Mike Westman
Product:
Ocean Springs, MS
It wasn’t the door openers malfunction, it did what it was supposed to do. It was operators ( me) malfunction lol. Your service person was very nice and helpful and my yorkie fell in love with him. He was very nice. Thank you.
- Margaret Vallor
Thank you Margaret for your 5 star review! We're glad to hear that your technician was able to assist you with operating your garage door and making friends with your Yorkie. Please keep us in mind for any of your future needs!
Ocean Springs, MS
Antonio did a great job fixing my garage door. He came out the day I called and was very through explaining what was wrong with the door and what he needed to do to get it back to working order! I would definitely recommend precision for your garage door needs!
- Ann Bishop
Thank you Ann for your review! We're glad to hear that Antonio provided you with professional and courteous service. Our technicians are the best in the industry and we are thankful for each of them. Please keep Precision Door Service in mind for any of your future needs!
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Ocean Springs, MS
Broke 2 appointments for service. Also sending out unwanted text messages without prior consent. Very unprofessional.
- Charles Green
Ocean Springs, MS
I loved that as soon I got the call saying they were coming, I received a text so I knew exactly who to expect. Samuel came out to evaluate why my garage door wasn’t working, and although he had to give me bad news & I had to reach deeper in my pockets than I expected, his kindness & humor made it not so stressful. Also, I was thrilled that he could get my new opener installed the same day, which was a blessing!
- Lauren McCool
Thank you Lauren for your review! We're delighted to hear about your positive experience with our service. We understand that unexpected expenses can be stressful, but we're glad that Samuel's kindness and sense of humor helped alleviate some of that stress for you. We strive to provide efficient service, and we're thrilled that we were able to install your new opener on the same day. Please keep Precision Door Service in mind for any of your future needs!
Product:
Ocean Springs, MS
I hope everything will be good in my order ????
- Miriam Flores
Ocean Springs, MS
Mr. Bill was very professional and courteous and appeared very knowledgeable of his craft — upon his suggestion, l let him install a new torsion spring and rollers. The new much larger/wider (Precision-branded) rollers that he initially installed were hitting the top of the garage door, preventing the door from lifting; however, upon my request, Mr. Bill returned promptly and reinstalled my original smaller rollers, allowing my door to lift properly. I’ve used Precision in the past and I’m throughly pleased with the service and plan to refer neighbors, friends, and family in the future.
- Christopher Viverette
Product:
Ocean Springs, MS
Isaiah did a fantastic job!
- Ashton Cagnolatti
Ashton Cagnolatti, thank you for sharing your positive experience. Our technicians are the best in the industry and we are happy to know you are pleased with the service Isaiah provided. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs.
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Ocean Springs, MS
Dylon was professional, courteous, and explained EVERY aspect of the inspection, recommendations, and new garage directions. He was very nice.
- Janet Palmer
Thank you Janet for your 5 star review! Our technicians are the best in the industry and we are happy to know you are pleased with the service Dylon provided. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs!
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Ocean Springs, MS
Matthew was totally awesome any questions we ask him he could answer. He was very professional and friendly. Pleasant young man.
- Stephanie Davis
Stephanie Davis, thank you for choosing Precision Door Service. We are so happy you were pleased with our service. Our technicians are the best in the industry and we are happy to know you are pleased with the service Matthew provided. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs.
Product:
Ocean Springs, MS
Jonathan & Bill were prompt, courteous & knowledgeable. Job well done!! A+++
- Mac and Sue Freeman
Thank you Mac and Sue for your 5 star review! Our technicians are the best in the industry and we are happy to know you are pleased with the service Jonathan and Bill provided. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs!
Product:
Ocean Springs, MS
Very pleased with Jonathan and overall experience with Precision Door Service. Single car garage door spring replaced and overall service. All of my questions and concerns addressed in a very courteous and professional manner. I highly recommend this company and technician.
- Deborrah Miller
Deborrah, we are thrilled to know you are a satisfied Precision Door Service customer! Thank you for the feedback, and the positive comments regarding Justin. Please keep Precision Door Service in mind for any of your future needs.
Ocean Springs, MS
My garage door died, I called Precision. The technicians were very knowledgeable with their work and made me aware of the varieties of openers, I respect their expertise and honesty. Thanks for your service.
- Iverson Holmes
Iverson - thank you for the great feedback. We really appreciate it. Enjoy your new door!
Product:
Ocean Springs, MS
Technicians were knowlegeable, courteous and completed repairs in appropiate time. Able to explain as well as answer questions.
- Pat Joachim
Thank you Pat for your 5 star review! We are so happy you were pleased with our service. Our technicians are awesome, and we are so thankful to have each one of them. Customer feedback is essential to us, thank you for taking time to give a review. Please keep Precision Door Service in mind for any of your future needs.
Product:
Ocean Springs, MS
Very pleasant and professional, but took months to get our hurricane shutters. After three or more phone calls, I was finally informed the manufacturing factory had been shut down. However, with $2000 down payment, it would have been nice if someone had informed us of the reasons for the delays. When they finally came to install the shutters, they did not have covers for the correct windows. In addition, they also hit an electrical wire when installing the pins to hold the shutter, requiring us to hire an electrician after hours to make the repair. The issues were rectified quickly and professionally, which I appreciated. Overall, satisfied, but a bit disappointed in the delays and lack of communication after the deposit was placed.
- Shawn McFarland
Ocean Springs, MS
Very nice courteous gentlemen. I enjoyed his company. He was very efficient.
- Ken Meyer
Thank you Ken for your 5 star review! Our technicians are the best in the industry and we are happy to know you are pleased with the service they provided. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs.
Ocean Springs, MS
My garage door opener stopped working and my husband and I did everything we knew how to get it to work. We called Precision because the name was familar. Jonathan was the most courteous and helpful tech. He explained why it wasn't working, fixed it and did a check of the whole system. Before Jonathan arrived I received a text with his picture and information about him. The text gave us security in knowing who would be at our home. Thank you Jonathan and Precision for making our day!
- Shirley Silkebaken
Shirley, thank you for choosing Precision Door Service. We appreciate hearing from you, and delighted to know you were pleased with Jonathan and his work. We thoroughly enjoy the personal touch our technician biographies add to our customer service experience as well as the sense of security they provide. Our technicians are awesome, and we are so thankful to have each one of them. Thank you for taking time to give a review, customer feedback is essential to us. Please keep Precision Door Service in mind for any of your future needs!
Ocean Springs, MS
Great service and exceptionally knowledgeable about the products.
- Brandon Killen
Brandon Killen, thank you for sharing your positive experience! We take pride in providing exceptional service and being knowledgeable about the products we offer. Precision Door Service’s goal is not only to fix your garage door right, but to provide exceptional customer service. Thank you for taking the time to write a review, please keep Precision Door Service in mind for any of your future needs.
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They arrived on time and made themselves early but I could not manage it. Very polite and knowledgeable. I was quite glad that they were the ones sent!
- Renee Penrose