Read what people are saying
about Precision Garage Door in:
Las Vegas, NV
Precision Garage Door ofhas received 1016 reviews, averaging 4.83 Stars:
Las Vegas, NV
Product:
Las Vegas, NV
Mike was good. It was insulting to offer as little as $5 to Seniors. Is that all we are worth for our business?
- Vicki Ham
Vicki - Thank you for taking the time to review our service. We appreciate the kind words you’ve shared regarding our technician, Mike. He’s an asset on our team. We aim to have fully satisfied customers and certainly appreciate our seniors. We regret if the 5% senior discount we traditionally extend on labor wasn’t as great as you might have hoped. Thank you for your business. We look forward to serving you again in the future if needed.
Las Vegas, NV
GREAT COMPANY. MIGUEL WAS VERY NICE AND KNOWLEDGEABLE . AND PRICE WAS REASONABLE. JOB WELL DONE . THANK YOU .
- Hector Hardin
Product:
Las Vegas, NV
My house was built in 2010 and have only had one spring on the garage door and never had a problem. The tech come out and try to up charge and tell me I need two spring or he would not warranty his work. I told him the same door you walk in you can walk out and thank for wasting my time.
- Terry Artis
Terry - Thank you for taking the time to review our recent service call. We strive to achieve 100% customer satisfaction and regret we missed our mark. We apologize if there was any poor communication regarding the torsion needed to properly balance and safely operate your door. We will use this as a teaching opportunity to improve our communications and better serve our customers in the future. We appreciate the opportunity to earn your business and look forward to serving you again if needed.
Product:
Las Vegas, NV
I am a long time resident of Southern Nevada and have seen and experienced many companies rip off customers, offer poor service or have poor technicians. I was impressed with the timely fashion Precision offered to fix my Garage door. My tech Juston was on time. He was genuine and professional. He addressed my issues, offered additional recommendations and did an outstanding Job. WOW, 5 stars for these folks
- Blanca Tenhet
Product:
Las Vegas, NV
5 Star Rating Mark, is a great asset to your Company great personality, professional, knowledgeable about the product and waste's no time.
- Mike Riley
Las Vegas, NV
The technician was prompt and courteous. He took the time to explain what needed repair and why and showed me the problem. He made suggestions to help me extend the life of my door & opener. Great service!!
- Mary Cooper
Product:
Las Vegas, NV
Quick and efficient. The guys were great!
- Rhonda Dunaway
Product:
Las Vegas, NV
Prompt service Friendly and professional technicians Outstanding service Thank you very much Al Bowles
- Al Bowles
Al Bowles - Thank you for leaving such a kind review! Please keep Precision Door Service in mind for any of your future needs.
Las Vegas, NV
The two technicians that came out where polite and professional and got the job done quickly. The price was a little higher than I expected, but since the repair was completed within an hour of my first call into the office, I considered it a worthwhile investment. I also got an estimate before they began work which I appreciated.
- Amy Poechmann
Product:
Las Vegas, NV
EXCELLENT WORK,GREAT SERVICE
- William Spezialetti
Product:
Las Vegas, NV
Harold is absolutely the most gracious and terrific repairman! This young man was fantastic. I was a little shocked at the price, however, he explained in detail! Great customer service!
- Linda Haley
Product:
Las Vegas, NV
Thank you Precision for installing my brand new garage door opener -- it works great! The installers were professional, courteous, and helpful in reviewing how the new opener worked. 5-stars all of the way!!! :)
- Cat Scarlatella
Product:
Las Vegas, NV
Will and his assistant arrived on-time and within a half hour replaced the tension spring on the single car garage door. They were courteous and diligent. The 4-star rating is because I felt the cost to install the spring ($243.90) was excessive. I was charged $148.95 for the spring that Amazon sells for $72 for a PAIR of springs see: https://www.amazon.com/Pair-218-21-Torsion-Springs/dp/B00HTGPL2K.
- Joe Honrath
Joe - Thank you for taking the time to respond to our customer satisfaction survey. We appreciate the kind words you shared regarding Will and his assistant. Both are assets to our team. We always aim to achieve 100% customer satisfaction and regret if we may have missed our mark. Our customers have often shared with us that they find additional value in our service because we arrive with fully stocked service vehicles, have the best trained staff, install the highest quality parts, and offer timely/efficient repairs with some of the longest warranties in the industry. It’s also a widely recommended safe practice to hire a professional when replacing torsion springs because these systems are under a tremendous amount of tension and can be dangerous to work on or otherwise repair. We certainly appreciate your business and regret if our recent repair may have exceeded your anticipated budget. We look forward to serving you again in the future if needed.
Las Vegas, NV
Precision is the best. Timely n excellent service.
- Ted Cherewaty
Product:
Las Vegas, NV
The 2 technicians Will and Hall came early and on time, they we're very professional, helpful and explained everything to me. I'm glad I do business with your company and will continue to do so.
- Robert Gray
Las Vegas, NV
excellent people. Called them Friday night and they had someone there Saturday to repair the door. Gave me a time window and then kept me up to date within that time window. Very detailed quote with what they suggest you do, what you can get away with. Very very good
- Tarquin Black
Las Vegas, NV
Repairs when done with utmost quality. Technical was very nice and quickly indentified the problem and proceeded to fix door.
- John Haddad
Las Vegas, NV
Quite impressive service! Miguel is a true professional and provided outstanding service and installation. On time and great customer service. Tested and helped program unit. Very thorough and friendly!
- Michael Cohen
Product:
Las Vegas, NV
Mark and Devin arrived promptly and diagnosed my problem (unit had lost its limits) quickly. Devin was on his first day of work, and both men were very polite. Devin introduced himself, and listened to how Mark had found the problem and how to fix it. Mark was a very good instructor and I think that Devin will make a great repairman.
- Nancy Brazill
Las Vegas, NV
Excellent service. Tech was here within 1 1/2 hours, did the complete job quickly and efficiently. Very happy with the repairs.
- Sandra Weiser
Product:
Las Vegas, NV
I have lived in Las Vegas for 13 years and always used Percision for my garage door service. It is one of the only companies that make appointments to my convenience, arrive on time, do not push unnecessary repairs. I would never use anyone else. Thank you. Sally Schwartz
- Sally Schwartz
Las Vegas, NV
Technicians were early and did call ahead before arriving as promised. They were professional and very informative regarding the problem with the opener. We will certainly utilize the services of Precision again.
- Lois Jenkins
Las Vegas, NV
Justin did an awesome job inspecting my old unit, finding a broken gear, and giving me to option of buying a new gear or replacing the unit. I decide to replace and he did the entire thing in under 2 hours. Very friendly and knowledgeable.
- Matt Philips
Product:
Las Vegas, NV
2 service techs were very nice and helpful everything was done as I expected no mess and the door works fine I would recommend your company to anyone and expect the same comments from them
- Anthony Billet
Product:
Las Vegas, NV
5 stars for Harold. Very kind and efficient and took care of the problem!
- Jessica Shoaff
Product:
Las Vegas, NV
Your technicians were extremely courteous, and helpful
- William Bolton
Las Vegas, NV
Replaced both cables on garage door and adjusted door. Runs perfect. Fast & professional. These guys were nice to be around.
- Joe Brennan
Product:
Las Vegas, NV
Same day service for broken spring and Mark the installer and assistant came an hour and a half early which was great. He put in two extra-long spring in about 45 minutes. Great service at a reasonable price. Couldn't expect more.
- John Grabowski
Las Vegas, NV
great service, especially on a Sunday! Delivered a remote and checked all the doors to make sure everything was in working order....5 Stars for sure!
- Robert Tom
Product:
We called late and they managed to get our door fixed in the evening. This is Great Service!!!
- Luis Toro